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Upgrading the FactFinder Console

Upgrading the FactFinder Console FactFinder 3.0 and 3.1 should be installed using the instructions found in Installing the FactFinder Console. If you have a previous version or a beta version installed, uninstall it first (see Uninstalling the...
http://support.bluestripe.com/documents/factfinder-product-help-3.1/installing-console/Upgrading-the-FactFinder-Console

Uninstalling the FactFinder Console

Uninstalling the FactFinder Console All files in the installation directory, including any configuration files and Alert definitions will be deleted. The license files and snapshot files are the only files not deleted. To uninstall FactFinder, go...
http://support.bluestripe.com/documents/factfinder-product-help-3.1/installing-console/Uninstalling-the-FactFinder-Console

Installing the FactFinder Console

Installing the FactFinder Console To begin using FactFinder, you must install one or more BlueStripe Collectors in your environment and then install the FactFinder Console on a Windows workstation, server, or laptop. Either install the Collectors...
http://support.bluestripe.com/documents/factfinder-product-help-3.1/installing-console/index.html

Getting Started Guide for FactFinder

FactFinder Getting Started Guide BlueStripe FactFinder is a next generation Application Performance Management solution (APM 2.0) that helps companies manage distributed applications across any infrastructure—physical, virtual, or cloud. ...
http://support.bluestripe.com/documents/getting-started-guide.html

Upgrading Collectors

Upgrading Collectors If a newer version of the Collector is available, it is possible to upgrade a system to the newer version using the following steps (for all operating systems): Uninstall the current Collector (see Uninstalling Collectors...
http://support.bluestripe.com/documents/factfinder-product-help-3.1/bluestripe-collectors/Upgrading-Collectors

Silent Installs and Uninstalls for Collectors

Silent Installs and Uninstalls for Collectors The Collector installation program can be executed without any user intervention, known as a silent installation. A silent installation can be performed completely from the command line (either remotely...
http://support.bluestripe.com/documents/factfinder-product-help-3.1/bluestripe-collectors/Silent-Installs-and-Uninstalls-for-Collectors

FactFinder First Steps

Getting Started with FactFinder is Easy! Now that you have FactFinder, you’re ready to move forward with a better method of managing complex business application systems – which will help you solve application slow downs and performance...
http://support.bluestripe.com/documents/first-steps.html

Sample

Free Trial of FactFinderGet access to the award-winning APM tool First Name Last Name Email Phone Company / Organization  
http://support.bluestripe.com/lee-sample

If my FactFinder license expires, how do I install a new one?

The license file must be located in the installation directory for the FactFinder Console. Remove the old license file, and copy the new license file into the same directory. For a 32-bit system, the installation directory is C:Program...
http://support.bluestripe.com/knowledgebase/article/if-my-factfinder-license-expires-how-do-i-install-a-new-one

After installing and starting FactFinder, I don't see any machines listed in the Machine List, and the system map is empty.

FactFinder shows machines with Collector agents installed on them and any machines that connect to them. Install Collectors on targeted machines and configure FactFinder to discovery them. Refer to Installing Collectors and Collector Discovery and...
http://support.bluestripe.com/knowledgebase/article/after-installing-and-starting-factfinder-i-dont-see-any-machines-listed-in-the-machine-list-and-the-system-map-is-empty